Mt Saint Helans Essays - Volcanology, Cascade Volcanoes,

Mt Saint Helans Mount St. Helens Location: Washington, United States Latitude: 46.20 N Longitude: 122.18 W height: 2,549 meters or 8,364 feet - 9,677 feet before May 18, 1980 Type: Stratovolcano Number of eruptions in past 200 years: 2-3 Latest Eruptions: Between 1660-1700, around 1800-1802, 1831, 1835, 1842-1844, 1847-1854, 1857, 1980-? Present thermal activity: strong steaming Nickname: Mount Fuji of the West Remarks: continuous intermittent activity since 1980 with occasional eruptions of steam and ash; occasional pyroclastic flows; intermittent dome forming. MSH is considered a young volcano that developed over the last 40,000 years and is one of the most active volcanoes in the Cascade Range. Geologists predicted that the volcano would erupt before the year 2000. The May 18, 1980 eruption of Mount SH was the most destructive in the history of the United States. In a matter of hours, MSH caused loss of lives and widespread destruction of valuable property because of the avalanche, lateral blast and mudflows. On March 20, 1980, starting with an earthquake that was followed by many others, MSH became active again after a quiet period of 123 years. On March 27, 1980, there was a huge explosion and MSH began blowing ash and steam. This lasted until May 14, 1980. The explosion in March opened up two craters that quickly became one huge crater. While this was happening, an enormous bulge on the north side of the mountain top appeared. It grew about six feet each day. Geologist kept measuring the bulge, recording the earthquakes and sampling the ash and gases. By May, the bulge was 300 feet wide and more than one mile in length. On May 18 at 8:32 in the morning, Mount St.. Helens erupted taking the top 1,200 feet off the volcano. The eruption went on until nightfall. The area of destruction was 230 square miles and was one of the largest landslides ever recorded in history. The blast was preceded by two months of intense activity that included over 10,000 earthquakes, hundreds of small phreatic (steam blasts) , explosions and the north side bulge. A magnitude 5.1 earthquake below the volcano at 8:32 am started the eruption. MSH is still a potentially dangerous and active volcano even though it has been quiet since 1995. In the last 515 years th ere have been four major eruptions and dozens of lesser eruptions. Two of the eruptions were only two years apart. In 1480, the eruption was about five times larger than the one in May 1980. There have been even larger eruptions during MSH' 50,000 year lifetime. After the May 18, 1980 eruption, there have been five smaller explosive eruptions over a five month period. Since then, there have been 16 dome building eruptions through October 1986 when the new dome in the crater was formed. As the mountain was torn open, the pressure in inside was suddenly relieved. The rock shattered inside the mountain was exploded out the top at speeds over 200 miles per hour. The blast was so strong that it leveled whole forest of fir trees. Geologist call this a stone wind since the winds carried the rocks form the blast with them. The rocks gave the winds extra force that let them flatten the trees. 150 square miles of land was leveled. The edges of this area also lost their forested areas from the heat of the blast and the fires it caused. The original blast of the volcano only lasted 10 to 15 minutes. It quickly started up again. A dark cloud of ash and gases went up for miles into the sky and spread for miles in every direction, but mostly eastward. Forest fires broke out everywhere. After abut four hours, the color of the ash became much lighter since the volcano was now throwing out new magma instead of old rock. The temperature of the volcanic flow was approximately 1000 degrees and was traveling extremely fast....about 100 miles per hour. The volcanic flows went on until late in the afternoon. These flows triggered an avalanche. The avalanche poured rocks, tress and dirt into nearby Spirit Lake and then downward to the valley of the North Fork of Toutle River. The ice and snow caps that melted caused mudflows. The mud traveled down the same path. It was incredibly destructive.

Graduate Admission Essay

Graduate Admission Essay Graduate Admission Essay Graduate Admission Essay: What Does Admission Committee Want To Find In Your Essays? Of course, reading essays, admission committees are interested in your potential for making professional contributions. But, firstly you will have to write admission essay and get through a demanding academic program. The best predictors of future academic success are past ability to write attractive essays as well as to complete academic work successfully. Because getting into a graduate school is competitive, admission essay writing is very important as well as a justifiable criterion for selection committees to apply. College Admission Essays: Recommendations College admissions essay task is the same for all applicants regardless of the college, to which they are applying. Very often, however, the college requires one or two entrance essays: Admission essays topics vary: it may be information about your past life experiences or your future plans. Although many admission essay topics are readily apparent, each faculty will have its own desired emphasis as well as its own subtleties. Admission committee wants to convince in your essay writing skills. Application essay writing demonstrates how you can present yourself, what are your life values, etc. Sample Admission Essays Read the part of admission essay writing. I love people. During my college search, the students on each campus helped me to determine, whether that university was a place I could attend. My first impression of a campus helped me discern fact from fiction. Every school provided shiny brochures, which contained beautiful landscaping and smiling faces. They all agreed, I love it here! But a PENN student said, There's ALWAYS something to do. And still, another advised, I've made so many new friends here. One junior even let my family see her dorm room, while one of my little sisters used the bathroom! This school spirit and excitement were very worth for me... Writing has always been a passion of mine. It has allowed me to express the thoughts that dance around in my head. Perhaps writing for PENN Review or Red and Blue will give me that opportunity. I hope to continue writing throughout college as a way of exploring a career path that I have considered while in high school: journalism. Throughout my high school career, I've had the opportunity to interact with others through sports and volunteer work. Although my varsity status will be left behind in a high school, the passion to play will not be. I look forward to playing intramural sports and fueling that competitive engine once again with energy, enthusiasm, and excitement The Conclusion! Use Our Help! You may feel free to connect us at any time, as we work 24/7 instant help is guaranteed! Having 8-years experience and more than 700 writers all over the world, we produce excellent and productive graduate admission essays of high quality. We are ready to grant you our aid at any time! Read also: Global Warming Essay Example of a Reaction Paper Need a Professional Essay Controversy Essay Conflict Essay

Communication at work Essay Example | Topics and Well Written Essays - 1250 words

Communication at work - Essay Example Michael (1988), states in his study that the communicator must make sure to be direct when communicating at work. He further asserts that the communicator should not involve irrelevant messages while he communicates as these irrelevant messages can lead to errors at the workplace. The misconception about reaching the point in communication at workplaces is that the communicator usually thinks that adding up other points may give him an advantage but this rather creates an absurd image in which one can miss out the main points of the original message. So it can be concluded that in communication it is necessary that the main point is laid out first so that these points are missed out later on by the relevant authorities (Michael 1988 & Kelly 1979). Another thing which is important in the mean of communication is that the person who is communicating does note carefully if the listener or the person who is being referred to understand the theme of the message. According to Broadwell and Dietrich (1998), this can be achieved by a two-way process. By two-way process here it is meant that the communicator should ask for replies from the person who is being referred to with the message. This would help to assure the communicator that his message is being interpreted properly by the listener. Similarly, if this is not done the message would be misinterpreted and other problems may arise at the workplace because of this miscommunication. Positivism is one important aspect of communicating at work.

Large corporations, such as Wal-Mart and Home Depot, have been Research Paper - 1

Large corporations, such as Wal-Mart and Home Depot, have been criticized for driving mom-and-pop shops out of business. Is this - Research Paper Example Struggling to keep afloat, many have either sold their businesses, had to drastically change their business model, or have gone out of business altogether. While there may be some validity to the notion that large corporations are slowly causing the demise of small businesses, the American public can be seen as partly to blame for this modern day phenomenon as well. Fair Competition Many wonder if competition in the marketplace should be fair, or whether the business mentality in America should be seen as survival of the fittest where the one with the most customers and the biggest revenue wins. The free enterprise system prides itself on giving the consumer a choice. In addition, the system itself is designed to give anyone a chance of making it big, event if that means a large multinational corporation. To stay afloat, small businesses must adapt to the reality the big corporations are here to stay. There is, however, a way to remain competitive and for a small business to retain i ts place as neighborhood shop. There are current laws guarding against the establishment of monopolies in many Western countries, including the United States, but this does not preclude a given business from becoming so large that is squeezes out smaller competitors unable to keep pace. The reality is such that big businesses have more buying power and are often able to sell goods at a lower price than other businesses of their type, but of a smaller size. The fear, of course, is that once neighborhood shops are driven out of business, then large corporations such as Home Depot and Wal-Mart, will have little incentive to keep their prices low. There is also the feeling across America that the loss of the mom and pop shop will be like losing a part of American culture and its heritage. In order to determine how to save these shops, however, one must first come to a conclusion about what is really causing the small business to become a thing of the past in the first place. While small er businesses are at a comparative disadvantage, many scholars would argue that they could survive if they simply employ a bit more creativity and ingenuity into their business model (Bickle, 2012). Fair competition can be had between big and small business alike. The entrepreneurial mind is not limited by size. The neighborhood shop owner has the same potential to engage in creative marketing and loyalty programs to attract customers as the big business does. In fact, smaller businesses need far fewer customers to remain a viable player in the business world of a community than a large corporation does. As such, if a small business owner can become a bit more creative and enhance the visibility of their product, while providing a service that is superior to that of the big business down the street, the may be able to retain more than enough customers to keep their doors open. In the end, the business that can attract and retain enough customers to satisfy the goals set forth in its business model can position themselves to survive and weather economic storms. Some could argue that big business is in trouble today as well. Due to the large amount of financial and human capital that must be expended to keep a business such as Home Depot and Wal-Mart afloat, an uncertain economy brings about uncertain times for these companies as well. Recent years have seen the demise of such large retailers as Montgomery Wards and

Analysis of Personal and Organizational Ethics Research Paper

Analysis of Personal and Organizational Ethics - Research Paper Example Such an analysis is done in the context of personal and organizational ethics and values between non-for profit and for profit business organizations. To drive the thesis in this particular context, Goodwill Industries International and CarHop Automobiles are used as representatives of non-for profit and for profit business respectively to address the theory of decision making on the concept of morality within the consequalism and deontogical ethical orientations. Therefore, there is general agreement that for both profit and non-profit businesses must be socially responsible in considering ethical norms set by society. (Friedman, 1988) Good Will Industries International History and Rationale for existence In 1902, Dr. Edgar J. Helms, a Methodist minister and his associates thought of an idea of establishing a non for profit organization which later saw the birth of Good Will International Industries established in Boston in the same year. The then Methodist Minister took a burlap ba g and headed straight to the wealthiest households of Boston requesting for charitable donations but not money. As people started recognizing the need for charity and giving, Dr. Edgar opened the stores and hired people occasionally when the need arose especially to assist in repairing of some of the damaged items and re-sale the donated products to convert them into monetary value. (Goodwill Industries International, 2012) Goodwill Industries International is a non for profit organization established in the year 1910 in a bid to assist individuals with disabilities, those who lack education or job experience or face challenges related to employment. Goodwill Industries achieve its program objectives through training of these identified individuals for careers inside their corporation so that they are provided with equal employment opportunities. Later in the years, Helm visited Morgan Memorial Cooperative Industries and Stores, Inc where he learned various innovative approaches tha t were used in the organization, which then inspired him to start using Morgan’s innovative approaches to doing in its programs and started a local industry at Brooklyn called â€Å"Goodwill Industries† employing improved techniques to Morgan’s business. Within the very many years that have marked its existence as a non-for profit organization, Goodwill has generated $4 billion in revenue. In his own statement Helms characterizes Goodwill as an â€Å"a multidimensional program that provides for the industrial needs as well as a social program, providing employment, training and also rehabilitating people who have limited access to employment, and replenishing resources to underprivileged persons in the social set up† (Goodwill Industries International, 2012) In the foregoing context, Goodwill Industries operates on a mission to â€Å"enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work†. According to Goodwill, 2012 webpage, the organization envisions a society â€Å"where every person has an equal opportunity to achieve his/her fullest potential and participate in and contribute in all aspects of life.† To order to achieve the aforementioned vision, Goodwill recognizes the value of respect, stewardship, ethics, learning and innovation. Rationale for existence The organization started by providing programs at Brooklyn in most lacking social service with regard to employment. However, it soon became evident that similar situations were also experienced in other parts of the country, hence forming

This Mystery Shopping Activity Tourism Essay

This Mystery Shopping Activity Tourism Essay 1.1 Introduction In this assignment, mystery shopping will be shown with relation to three types of hospitality businesses. Mystery Shopping activities should be carried out at regular intervals. Clear performance objectives can be set by the definition of benchmarks which can serve both as possible motivators within the company and also as a parameter in a bonus or commission system. Mystery shopping or a mystery consumer is a tool used externally by market research companies or watchdog organizations or internally by companies themselves to measure quality of service or compliance to regulation, or to gather specific information about products and services. The mystery consumers specific identity is generally not known by the establishment being evaluated. In addition, temporarily implemented Mystery Shopping studies can be made use of to check and evaluate individual marketing activities. Beside that, secret shoppers is a tool used by businesses and market research companies to measure quality of retail service or gather specific information about products and services. Then, mystery shoppers posing as normal customers perform specific tasks-such as purchasing a product, asking questions and then provide detailed reports or feedback about their experiences. Mystery shopping is increasingly used to provide feedback on customer services. Furthermore, some tasks that may be carried out by the mystery shopper include taking photographs, measurements, consumer count or inventory count and so on. Recording the time it takes to complete a specific task with a timer is also a possibility. In todays society, quality customer service depends on whether a business keeps their customers or loses them. However, good marketing brings customers in, but its great service that keeps them. Finding out whether a business is doing well or not can sometimes be difficult to figure out, but the imperative factor is to know what customers think is important, what they want, and what to improve if necessary and a lot of things. The best way to find out this information is create a customer survey. By creating a customer service survey, customers are able to write down their views and opinions about the service they have received. Whether it is good or bad, the comments can then be used to reflect on what may need to be done to the business to either improve it or maintain its standards. 1.2 Comprehensive survey for this mystery shopping activity http://t2.gstatic.com/images?q=tbn:ANd9GcSPUAhK0xbQx-o6TZSV2xMSeGzoj3D3IVJQG822verXBfitYDuR http://t2.gstatic.com/images?q=tbn:ANd9GcSiOIvP7O9E5Soe8MMpo6Gp39HebiKkXE55RlG8hTgY_fNEWYUFAw http://t3.gstatic.com/images?q=tbn:ANd9GcTdbyWhLF7GMsZO2UcsKdldHa2l8IgJ2bt6fb8GqyxOwJnmYP6b This mystery shopping activity is done at three types of hospitality business that is in Pizza Hut, McDonalds and KFC. Interims of service that is competence, friendliness and waiting times , the quality of advice and product recommendation or food survey , living from service standards or perfect , cross selling. Beside this, presentation of goods or foods that want to serve to the customer , availability of goods in the range , indication of prices with a reasonable price for customer, cleanliness in surrounding area and implementation of marketing activities. Essentially, the types of questions that should be asked in the survey such as: (Please tick ) the answers below:- 1. Was the exterior to the restaurant clean? Clean ( ) Good ( ) Poor ( ) 2. Were they greeted in a friendly manner? Excellent ( ) Good ( ) Poor ( ) 3. How long the waiter or waitress take time to served the food ? Less than 15 minutes ( ) More than a minutes ( ) Above one hours ( ) 4. Was the temperature comfortable? Hot ( ) Cold ( ) Warm ( ) 5. Did the staff listen or pay attention carefully or not when the customer ask for something? Good ( ) Poor ( ) Very Poor ( ) 6. Was the restroom clean and fully stocked? Clean ( ) Poor ( ) Very Poor ( ) 7. Cleanliness of the staff ? Very Clean ( ) Good ( ) Poor ( ) 8. The place look like professional ? Yes ( ) No ( ) Balance ( ) 9. How knowledgeable were the customer service representatives at the organization? Very knowledgeable ( ) Good ( ) Poor Knowledgeable ( ) 10. How helpful were the customer service representatives at the organization? Very helpful ( ) Good ( ) Poor ( ) If there is any comments please write here:-________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ 1.3 Conclusion One on one appraisal of each consultants Mystery Shopping report would be recommended to highlight their efficiencies or deficiencies with a view to improving their overall performance in their future dealings with prospective buyers. This could be done at a meeting between your Sales Manager and your Consultant. The National Sales Manager can also perform one on one appraisals of the Mystery Shopping experience with their District Managers to discuss the overall performance of their area of responsibility. The mystery shopper will then give a feedback report to his/her employer. Some tasks that may be carried out by the mystery shopper include taking photographs, measurements, consumer count or inventory count. Recording the time it takes to complete a specific task with a timer is also a possibility. Good marketing brings customers in, but its great service that keeps them. Posing as a customer, a researcher then analyzes the experience, collecting data and rating the encounter based on those measures. Mystery shopping has become a popular market research tool for monitoring customer experience. This is very helpful to us to evaluate the mystery shopping activity. QUESTION 2 2.1 Introduction In this assignment, researched and factors in setting up a restaurant business are going to be explored , but also features such as demographics in attracting and identifying customers are going to be determined. There are many different aspects that need to be well thought of and considered when opening up any new restaurant. Before opening or starting a restaurant business, people are usually unaware of the high failure rate that can happen due to quickly knowing that there can sometimes be more work than they had originally anticipated, resulting in them believing that they are not suited to the restaurant business. Beside this, when open a new restaurant many things can be done with a proper planning, budgeting, having a procedure on how to do and other things. It is because will give a good result the end of a new restaurant and fell in a good appearance, environment, cleanliness, safe work, and a lot of things can be done here. 2.2 Need to consider when open the restaurant? Firstly, deciding on a restaurant concept which can brings of deciding what type of restaurant that want to open will depend of a variety of things. Often times people who want to open their own restaurant want to serve food of their like to cook, in an atmosphere they feel comfortable in. Moreover, other people are interested in Franchising. Restaurant franchises offer a number of benefits, including instant name recognition and built-in marketing. However, many restaurant franchises dont come cheap and owners must be willing to follow a stringent set of rules. Take a look of the examples are franchise vs. independent restaurants, how to become a franchisee and types of restaurants. Secondly, find a good restaurant Location on how the location is vital to the success of any restaurant. There are many factors to consider when searching or looking for that perfect restaurant location, including population base, local employment figures and accessibility. Beside this, once find that a perfect or best location, will need to make sure to negotiate the best lease possible for the new restaurant that are finding the perfect location, how to determine population base and on how to negotiate a lease information. Writing a business plan is a third step to prepare for one of the person to get interview with the bank, the person need to do their homework. Creating a business plan that outlines of the particular restaurant and how it will plan to make it profitable, will show the loan officer to mean business. Also make sure arrived at the bank with all the necessary paperwork, including personal income statements, tax returns and anything else the banker ask for like a the reason need a business plan, writing a restaurant business plan and be get ready for the bank interview. Fourthly, selecting the perfect restaurant name. However, the restaurant names may reflect a theme, a location, or simply be a play on words. The important thing to consider is the impression it will leave on customers. Select a name that will be easy to customers to remember and spell. Nothing is more frustrating than not being able to find a restaurant online or in the Yellow Pages because of the arent spelling it correctly of choosing a restaurant name and also restaurant names that inspire to the own restaurant and for the customer. Firth thing is writing the menu on what to be prepared for the customer on different types of theme and so on. The menu must is a huge part of your restaurant. After all, it is essentially why the customers keep coming back because the customer love the food. Not only this, the layout and design is just as important as whats listed on the menu. Avoid amateur looking menu designs, such as clip art or photocopied handwriting. Finally, knowing how to price the menu will help increase your profit margins, giving you more money to invest into a new restaurant and based on how the price of the menu, menu design and creativity and tips for the writing a restaurant menu and others. Lastly, the need to consider when it want to open a restaurant is equipping of the restaurant. Outfitting of the restaurant kitchen, dining room and bar is the largest part to start up budget. Moreover, shop around for bargain deals of used equipment and leased equipment. Also understanding needs and wants is important in avoiding the pitfalls of buying unnecessary furniture and equipment, which can set the way over budget. Begin with the basics, and once the have those you can pick up a few extras. For examples five tips for stocking of the restaurant, why need a POS System and benefits of leased equipment. 2.3 How can get the customer ? By forming strategic alliances event facilities. After a concert or sporting event, people are hungry and want to eat. Remember that people sometimes travel long distances for this event, do not want to go home with an empty stomach. Beside this, after the concert finished, the restaurant was packed with concert audiences. It can be do a part to promote upcoming events happening in the restaurant. Furthermore, participate in competitions one of the greatest ways to get media attention and therefore, to get the new business is to win the contest. Such as, enter the chef in a cooking contest. Read publication restaurant and browse the internet to find out about a contest that be may able to enter. If all else fails, create the own contest and invite local restaurants to participate. So even if you lose, the more still will generate great publicity and get new customers to the door. Demographics factors is the socioeconomic characteristics of a population articulated statistically, such as age, sex, occupation, religion, martial status, birth rate, death rate and income rate and others. Considering these factors when opening up a business like a restaurant not only helps the owner target specific customers, but can also be an advantage in the business environment itself. Moreover, determining whether or not an owner wants to have a family orientated restaurant over and above a fine dining restaurant usually targeted at adults only, is a prime example of how demographic factors can affect the choice of what type of establishment is going to be run. 2.4 Conclusion Overall of this assignment its a starting a restaurant business, owners and managers need to take into consideration the competitive industry that they are about to invest in. The performance of a given service may vary across service providers, service employees, consumers and service encounters. starting with a good concept will dictate the food menu, the location, the dà ©cor, and all other important facets of the business. Finally, in achieving a successful restaurant business and attracting and keeping clientele, strategies such as customer referrals, networking, merchandising and target marketing are inexpensive yet effective ways of doing so.

Acting Career :: essays research papers fc

Works Cited â€Å"An Acting Career.† â€Å"Actors.† Occupational Outlook Handbook, 2004-2005 Edition. 27 January 2005. . â€Å"Careers in Acting† 1 February 2005. . Moore, Dick. Opportunities in Acting Careers. Chicago: Career Horizons, 1999. 6-7. Yehling, Carol. Careers in Focus: Performing Arts. Chicago: Ferguson, 2003. 5-13. â€Å"OPENING NIGHT†¦ †¦IT’S OPENING NIGHT! IT’S MAX BIALYSTOCK’S LATEST SHOW. WILL IT FLOP OR WILL IT GO? THE HOUSE LIGHTS ARE DIMMING, THE FOOTLIGHTS ARE BRIGHT, THE TOAST OF SOCIETY’S BURNING TONIGHT! WE’RE SO EXCITED WE CAN’T SIT DOWN†¦,† the Usherettes sing in the Broadway Musical, The Producers, written by Mel Brooks and Tom Meehan. With every new show, there is always competition to be the best show. Since the tender age of six-years-old, I have performed in over fifty stage productions. Out of those productions, I have done a New York City World Premier, tours, regional theatre and many other types of theatrical demonstrations. I would like to continue my hobby as an occupation. To continue with my thespian career, what do I need to make this goal come true?   Ã‚  Ã‚  Ã‚  Ã‚   An actor is a person who performs on a stage or on the screen. To be a thespian takes time, patience and talent.(Actors; Yehling)   Ã‚  Ã‚  Ã‚  Ã‚  Several people believe the misconception that acting is not a respectable profession. Where in fact, apart of being a thespian is understanding that people won’t give them the full respect they deserve. Another important part of being an actor is to feel good about what their doing. In addition, to feeling good about yourself you need to, â€Å"interpret life through the window of your own life experiences.† (Yehling) Although jobs are very scarce, it helps to do a show that has good material. To increase the chances of getting employed professional training is imperative. According to Careers in Acting eighty-six percent of non-equity actors receive training of some kind. Before a production begins, an actor must memorize all lines and cues for the first rehearsal. Once in rehearsal for a show, it is now even more critical to spend numerous hours on their own time to go over blocking and songs.   Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"EVERYTHING IN LIFE IS ONLY FOR NOW.† (Avenue Q) Unlike regular jobs that you can stay in for a lifetime, acting jobs are usually short-term. The average chorus job could last for around five months. Lead roles however could last for sometimes years. For most jobs you go to interviews for the job, for acting you attend an audition in a very nerve-racking environment.

Federalist Paper #10 Analysis

Federalist Paper #10 Essay In perhaps the greatest installment of the federalist papers, James Madison describes how factions, which work against the interest of the public, can be controlled through a constitutional government. Factions are defined by Madison as groups of people that gather together to promote their own economic interests and political opinions (gradesaver. com). These factions often work against each other, and infringe upon the rights of others. Most people are concerned with the instability that rival factions can cause. State governments have done little to aid in the disbanding of factions.The situation is so dire that, people are disillusioned with all the politicians and blame the government for their problems (gradesaver. com). According to Madison, factions are inevitable. As long as people share a common belief, they will come together and fight for what they think is right. The reason most people formed factions in the eighteenth century, though, was the distribution of property. Even today, property is divided unequally. Men with more talent or ability tend to possess more land than those who were less gifted. Subsequently, there are many different kinds of property.Men have different wants or needs depending on the type of property they own. For example, the interests of a landowner might be different than that of a businessman (gradesaver. com). It is the governments’ job to manage the conflicting interests of property owners, and to regulate discrepancies between those with and without property. To Madison, there are only two ways to keep factions in check. Remove their causes, and control their effects (gradesaver. com). Unfortunately, the only real ways to manage factions are to either make everyone have the same opinion, or throw away liberty.Destroying liberty would be worse than, â€Å"the disease itself†, and making everyone have the same opinion would be as impossible as trying to tell an atheist there reall y is a god. Therefore, it is in the nature of man to create groups or factions. That’s why the government created a constitution that could handle the damage caused by factions. The fathers of the U. S. constitution established themselves as a representative government for a reason. Pure or direct democracies cannot possibly control conflicts between factions (gradesaver. com).The biggest factions will always dominate, and there would be no way to protect the weaker ones against an obnoxious individual or strong majority (gradesaver. com). Pure democracies cannot protect property rights, and have always been defined by the conflict they cause. Madison hopes that good men will be elected into office so that those who govern the country will be fair and honest. The opposite is possible though. Some Men are members of particularly large factions who have prejudices or evil motives, and could influence the people of the United States through intrigue or corruption.Although this c ould happen, it is very unlikely. The likelihood that qualified men will stay in office is higher because the country is big, and there will be more representatives chosen by a greater number of citizens. A representative government is needed in larger countries to protect against the rule of a mob (gradesaver. com). In conclusion, Madison presents these arguments because he believes that the majority of people will not listen the, â€Å"prophets of gloom† who say the new government won’t succeed. Because we feel pride in being Americans, we should cherish and support the idea of being a federalist.

Sony Ericsson Sustainabiliy Report 2011

2011 Sustainability Report Contents About Sony Ericsson About the report Financial results 1 2 3 4 5 6 7 8 10 12 14 16 18 19 20 21 Corporate A word from our President and Chief Executive Officer Governance People Vision in sustainability GreenHeartâ„ ¢ Contents The Life cycle approach Life cycle analysis Carbon footprint Recycling Substance control Supply chain Factory Health Community engagement 2011 Sustainability Report | Contents About Sony Ericsson Sony Ericsson is a 50:50 joint venture between Sony Corporation (â€Å"Sony†) and Telefonaktiebolaget LM Ericsson (â€Å"Ericsson†).In October 2011 it was announced by Sony and Ericsson that Sony will acquire Ericsson’s stake in the company and that Sony Ericsson will become a wholly-owned subsidiary of Sony. The transaction is expected to close in February, subject to customary closing conditions, including regulatory approvals, and Sony Ericsson will be renamed Sony Mobile Communications. Over the years Sony Ericsson has brought together the best communication technologies with superior entertainment user experiences to create its Xperiaâ„ ¢ line of the ‘most entertaining smartphones’ in the mobile handset industry.Building on the momentum of the previous year, Sony Ericsson continued to drive forward its smartphone strategy in 2011, shifting the business from feature phones to smartphones. The AndroidTM based smartphone XperiaTM portfolio remained at the heart of this strategy and will continue to serve as a cornerstone of the smartphone line-up as the company integrates fully with Sony. 2011 Sustainability Report | About Sony Ericsson 1 About Sony Ericsson About the reportSustainability is a central part of everything we do at Sony Ericsson, both internally and externally, from the development of our handsets to the recycling initiatives in our offices. With this is in mind we strive to be a leader in the industry working across the three main areas of sustainability à ¢â‚¬â€œ economic, environmental and social. We take a life cycle approach to each, addressing all aspects of a phone’s life cycle; from the design and supply to production, use and end of life. The Sony Ericsson Sustainability Report 2011 addresses these areas and presents them along with our life cycle approach.We have created the following life cycle graphic to showcase this approach in a simple and easy to understand way: Design Production Supply Unless otherwise stated, all information and data contained in this report pertains to activities undertaken from January 1, 2011 to December 31, 2011. The report examines aspects of Sony Ericsson’s activities all around the world, including our manufacturing facility, Beijing SE Potevio Mobile Communications Co. , Ltd. (BMC). The financial figures referred to in the report cover the period from January 1, 2011 to December 31, 2011.Sony Ericsson would like to thank all the people who have contributed to this report. Informa tion on our ongoing sustainability work can be found at www. sonyericsson. com/sustainability If you have any comments or suggestions on this report, we are happy to receive your feedback at [email  protected] com We welcome open dialogue with all stakeholders on our GreenHeartâ„ ¢ blog at http://blogs. sonyericsson. com/greenheart About the report Life Cycle Approach Use End of Life Forward-looking statementsThis report includes forward-looking statements, including statements reflecting management’s current views relating to the growth of the market, future market conditions, future events and expected operational and financial performance. The words â€Å"believe†, â€Å"expect†, â€Å"foresee†, â€Å"anticipate†, â€Å"assume†, â€Å"intend†, â€Å"may†, â€Å"could†, â€Å"plan†, â€Å"estimate†, â€Å"will†, â€Å"should†, â€Å"could†, â€Å"aim†, â€Å"target† , â€Å"might† or, in each case, their negative, and similar words are intended to help identify forward-looking statements. Forward looking statements may be found throughout this document.Although we believe that the expectations reflected in these and other forward-looking statements are reasonable, we cannot assure you that these expectations will materialise. Because forward-looking statements are based on assumptions, judgments and estimates, and are subject to risks and uncertainties, actual results could differ materially from those described or implied herein. Important factors that could affect whether and to what extent any of our forward-looking statements materialise include various factors that may be out of our control.We undertake no obligation to publicly update or revise any forward-looking statements or potential inaccuracies included in this report, whether as a result of new information or future events. 2 2011 Sustainability Report | About the report Fin ancial results 2011 was a year of transition for Sony Ericsson. The company saw fluctuations in its financial results, with Q2 earnings impacted by the Japan earthquake and Q4 earnings affected by intense competition and the challenging global macro-economic situation. For the fiscal year January 1, 2011 to December 1, 2011 total consolidated net sales during the period reached EUR 5,212 million. Income before taxes amounted to EUR -243 million, of which net restructuring costs were EUR 93 million, and net income after taxes was EUR -247 million. The number of units sold (excluding accessories) over the period was 34. 4 million units. In an effort to further increase efficiencies, a restructuring programme was launched in December. The restructuring costs for this programme are EUR 93 million. The quarterly breakdown of Sony Ericsson’s key figures is as follows: (Units sold in thousands, values in million Euros).Financial Results for 2011 1Q 2011 2Q 2011 3Q 2011 4Q 2011 Units sold (million units) Net sales (EUR million) NIBT (EUR million) Net income (EUR million) 8,142 1,145 15 11 7,644 1,193 -42 -50 9,549 1,586 31 0 9,036 1,288 -247 -207 Smartphones generated nearly 75% of the total sales in 2011, compared to nearly 50% in 2010. To date, Sony Ericsson has shipped a total of 28 million Xperiaâ„ ¢ smartphones since initial launch of its Androidâ„ ¢ based Xperiaâ„ ¢ range in 2010. 2011 Sustainability Report | Financial results 3 Financial results A word from our President and Chief Executive OfficerPresident and Chief Executive Officer 2011 was an eventful year for Sony Ericsson. We truly transitioned out of the feature phone business to become a smartphone company. Throughout the year we launched a range of exciting and innovative Android smartphones, including the pioneering gaming device Xperiaâ„ ¢ PLAY, the world’s first Playstation Certified smartphone. We also brought our GreenHeartâ„ ¢ credentials even further across our portf olio, striving to offer eco-friendlier Xperiaâ„ ¢ smartphones, chargers and accessories to our consumers, and we received the 2011 EISA Green Smartphone award for our Xperiaâ„ ¢ mini.However in March, we received the shocking news of the earthquake and tsunami in Japan. As a company with a Japanese heritage and major operations in the country, this tragedy affected us all personally and professionally, impacting our employees and supply chain. During these tragic events, I was personally moved by the courage, commitment and teamwork demonstrated by our staff in Japan and the Japanese people as a whole. Since then, we have been focused on learning from and adapting to the consequences of a natural disaster, ensuring that we actively manage risk should we experience similar events in the future.In October, Sony announced its intent to acquire Ericsson’s share in Sony Ericsson, making the mobile handset business a wholly-owned subsidiary of Sony. This integration provides us and our consumers with great opportunities as we become part of Sony’s broad platform of network-connected consumer electronics products, content and services. Sony Ericsson’s name will change and we will be known as Sony Mobile Communications. Throughout 2012 we will continue our shift to smartphones as we become part of Sony.Smartphones are a fundamental component of the Sony convergence strategy and the vision of an integrated user experience for all Sony consumers. The integration will also enable us to join forces and utilise Sony’s and our own strengths to create new initiatives in the area of sustainability. Together we will work hard to ensure that sustainability is a thread that runs all the way through our business via the life cycle approach, from the activities in our supply chain to our recycling initiatives. Thank you for your interest in our 2011 Sustainability Report and please continue to give us your feedback via our GreenHeart blog: http:// blogs. onyericsson. com/greenheart Bert Nordberg President and Chief Executive Officer Sony Ericsson Mobile Communications 4 2011 Sustainability Report | A word from our President and Chief Executive Officer Governance In October 2011, Sony announced its intent to acquire Ericsson’s 50 percent share in Sony Ericsson Mobile Communications, making the mobile handset business a wholly-owned subsidiary of Sony. The transaction is expected to close in February, subject to customary closing conditions, including regulatory approvals, and Sony Ericsson will be renamed Sony Mobile Communications.At Board level Sir Howard Stringer, Chairman, CEO and President of Sony Corporation, remained Chairman of the Board of Sony Ericsson. Hans Vestberg, President and CEO of Ericsson, remained Deputy Chairman of the Board of Sony Ericsson. Bert Nordberg remained President and CEO of Sony Ericsson and in July 2011, Yoshihisa (Bob) Ishida was appointed as Deputy CEO and Executive Vice President. Al ong with some of its global corporate functions in London, Sony Ericsson has sales and marketing operations in major regions of the world.Its product development and R&D activities sites are based in: †¢ Beijing, China †¢ Lund, Sweden †¢ Silicon Valley, United States †¢ Tokyo, Japan Sony Ericsson’s financial risk management is governed by a policy approved by the Sony Ericsson Board. The management of the risks is executed by a centralised treasury function and its principal role is to ensure appropriate financing, manage the liquidity, to secure effective cash-management and to manage the accounts receivable, as well as managing and controlling financial risk exposures in a manner consistent with underlying business risk and financial policy.How our organisation is structured President & CEO Corporate Functions Deputy CEO & EVP EVP, Sales & Marketing Technology Product Quality & Validation Operations Sales Marketing 2011 Sustainability Report | Governance 5 Governance Financial risk management People Sony Ericsson prides itself on the range of talented people who work for us and make us who we are as a company. Without our employees we would not remain an innovator in the industry so we would like to say a big thank you to all the people who work to bring our products to life and to the market.While 2011 was a year of change for our employees, with the announcement that Sony will acquire Ericsson’s stake in the company, it was also the beginning of a new start as we embark on a new journey within the Sony family. Total Headcount in 2011 5% 30% 38% 2011 Total 8056 China Germany Japan Other Sweden USA 14% 11% 2% Code of conduct and governance Sony Ericsson has a Corporate Social Responsibility Code in place to make sure that the human rights of all our employees are complied with and respected throughout the company.In addition, we have an HR governance structure in place to ensure that all local and international laws with res pect to employee and human rights are adhered to. Both the Corporate Social Responsibility Code and HR governance structure are run in close association along with employee representatives around the world. In addition, our HR team works directly with the global management team to bring to life these initiatives and ensure that Sony Ericsson is a preferred employer in the locations in which we operate. People 30% 2011 Gender Female Male 70% 5% 1% 16% 25% 2011 Age group 18-29 30-39 40-49 50-59 60+Global diversity We are a global organisation with our employees coming from over 70 countries across the world, so diversity in all its forms is embedded into everything we do. As such we appreciate and aim to nurture all the benefits that working in a global organisation can bring and we are committed to improving cultural and gender diversity within the business. 53% 4% Talent and performance management Talent management is extremely important to us in ensuring that we identify the right people for the right positions in our company and also hold onto our best and brightest employees.Our Talent Management Programme is specifically designed to help us do this and so far we have seen great success here. This programme works hand in hand with other initiatives such as our global leadership programme for particular leadership talents. All of our employees are also reviewed and appraised through a yearly performance management process and in 2011 we once again conducted our global employee engagement survey. 40% 2011 Nationality American 29% Chinese German Japanese Other 11% 14% 2% Swedish 6 2011 Sustainability Report | PeopleVision in sustainability Our vision: †¢ The resources consumed to make and use our products should not limit future generations to fulfil their goals and dreams †¢ Every Sony Ericsson product should be safe and not pose any threat to the environment throughout its full life cycle †¢ Our products should be produced in fair and sustaina ble working conditions The overall Sony Ericsson sustainability vision is that the value of our products and the experiences from them should outweigh the resources that they consume.We have a responsibility to our customers and end-users to consider and take into account the whole life cycle impact of our products. Our mission is that the production of our products, and indeed the products themselves, should have a minimal ecological footprint. This vision includes a better life for this generation and next generations to come, striving to become even better by reducing any environmental impact and lowering our use of resources. 2011 Sustainability Report | Vision in sustainability 7 Vision in sustainability Design Production Supply GreenHeart & Energy Use End of LifeGreenHeartâ„ ¢ For us it is not about making one green phone, it is about making all phones green. One of our key challenges is to raise the environmental awareness when people buy and use mobile phones. With this i n mind GreenHeartâ„ ¢ was created as a way of providing a comprehensive approach to building and communicating a more sustainable business. GreenHeartâ„ ¢ is all about giving consumers a greener choice. We are committed to lowering the overall environmental impact of our products by implementing green initiatives across the portfolio without compromising on features, functionality or design.From the very beginning, with the launch of the Sony Ericsson C901â„ ¢ GreenHeartâ„ ¢ in 2009, the intention was to make every Sony Ericsson phone and accessory a GreenHeartâ„ ¢ product. For us GreenHeartâ„ ¢ is not a competition to produce the ‘greenest’ products, it is an initiative to improve our entire portfolio and make a positive impact on the environment. We want to ensure that every Sony Ericsson phone and accessory includes GreenHeartâ„ ¢ credentials and, step-by-step we are working towards this goal. Design Production Supply GreenHeartâ„ ¢ In 2011 we implemented GreenHeartâ„ ¢ to our core analysis portfolio.With Xperiaâ„ ¢ neo, Xperiaâ„ ¢ neo V, Xperiaâ„ ¢ pro, Xperiaâ„ ¢ mini and Xperiaâ„ ¢ mini pro we offer more Use End of Life eco-friendly smartphones on the Androidâ„ ¢ platform. The back covers of the 2011 Xperiaâ„ ¢ Greenheartâ„ ¢ smartphones contain 50% – 70% recycled plastics, which Design Production helps to conserve scarce natural resources and reduce Supply the use of oil based virgin plastics. We have worked hard to use waterborne paints in as many GreenHeartâ„ ¢ Carbon footprint products as possible, which significantly lower emissions of Volatile Organic Compounds (VOC) compared to Use End of Life solvent-based paints.From the beginning of 2011, all of our new headsets and chargers were GreenHeartâ„ ¢ compliant. Our headsets use recycled plastics and our chargers fulfil Energy Star V requirements and have Design Production a no-load power consumption of ? 30 mW. Supply As a t estament to our GreenHeartâ„ ¢ credentials and our Recycling commitment to continually improve the environmental impact of our phones, during 2011 Sony Ericsson Use Xperiaâ„ ¢ mini received the EISA Green Smart Phone 2011 – 2012 award. Design Production Supply Life cycle End of Life Substance control Use End of LifeEnergy consumption is a hot topic amongst users of smart phones and that’s where the Sony Ericsson Xperiaâ„ ¢Design mini Production outperforms the direct competition, be it used as a mobile Supply phone, music machine, mobile internet device or even photo camera. Recycling by SIMS Mirec Recycling Solutions, CSR the world’s largest electrical and electronics recovery and recycling company, clearly shows that when it comes to Use chemical analyses, the Sony Ericsson Xperiaâ„ ¢ mini scores End of Life best also. Despite its compact size and weight, the Sony Ericsson Xperiaâ„ ¢ mini is a clear Green winner in the mobile Design phone market of today.Production http://www. eisa. eu/award/56/european-green-smartphone-2011-2012. html Our Use Supply factory End of Life Design Production Supply Health Use End of Life Design Production Supply 8 2011 Sustainability Report Community | GreenHeartâ„ ¢ engagement Use Charger rating ? 0. 03 W No-load power consumption score chart > 0. 03 to 0. 15 W > 0. 15 to 0. 25 W ? 0. 03 W We have also introduced environmentally conscious packaging concepts for our accessory products. During 2011, we replaced all our plastic blister packaging with other more energy efficient solutions.Also, we reduced the packaging material by up to 30% and are using up to 50% smaller boxes in comparison to 2010. Finally, to save natural resources we do not provide No stars extended paper manuals and CDs with our phones. By replacing paper manuals with an electronic in-phone version, we have saved approximately 350 tons of paper per million phones produced. This is equivalent to 13,000 trees and 75,000 cub ic meters of water. > 0. 250. 03 to 0. 15 W > to 0. 35 W > to 0. 5 W > 0. 350. 15 to 0. 25 W > 0. 5> 0. 25 to 0. 35 W W > 0. 35 to 0. 5 W No stars > 0. 5 W Mobile Device Charger Energy Mobile DeviceIPP project Phase 1 Voluntary Agreement EU and Industry IPP project Phase 1 Agreement EU and Industry Voluntary Manufacturer/Producer: Sony Ericsson Manufacturer/Producer: Sony Ericsson Model: EP-800 Model: No-load consumption: ? 30mW EP-300 No-load consumption: 30 mW Charger Energy Mobile Device Charger Energy Mobile Device Voluntary Agreement EU and Industry IPP Voluntary Phase 1 EU and Industry project Agreement Manufacturer/Producer: Sony Ericsson Manufacturer/Producer: Sony Ericsson Model: CST-15 Model: No-load consumption: CST-15 60 mW No-load consumption: 60 mW IPP project Phase 1Charger Energy Mobile Device Energy Mobile Device Charger Charger Energy Voluntary Agreement EU Voluntary Agreement EU and Industry Charger Energy and Industry Charger Energy IPP project Phase 1 IPP projec t Phase 1 Mobile Device Mobile Device Mobile Device Mobile Device Charger Energy Voluntary Agreement EU and Industry IPP project Phase 1 Charger Energy 2011 Sustainability Report | GreenHeartâ„ ¢ 9 GreenHeartâ„ ¢ Consumers have high expectations of our products and it is important that the packaging reflects the overall experience of the phone.But packaging is also key to achieving a positive environmental impact and we have optimised the packaging of our products to make them more eco-friendly. We only use recyclable packaging materials and all packaging parts can be separated to facilitate recycling. Minimised packaging allows us to send more phones within each shipment, cutting down CO2 from transportation and saving non-renewable fuels. All our phone packaging boxes are made from paper and we are able to trace the origin of our virgin paper material. Whenever technically possible we use ink and varnish which is solvent-free and vegetable oil based ink.Design Production Sup ply Life cycle analysis Use End of Life Life cycle analysis Working with the life cycle perspective – our products When we assess the impact our products have on the environment, we look at the whole life cycle. The journey begins with the sourcing of materials, component manufacturing and product assembly. The products are then shipped to customers around the world and reach the end of their journey in the hands of consumers. With the availability of software updates, the lifetime of the phone can be prolonged but eventually a consumer will more than likely purchase a new handset.As a responsible consumer, he or she will recycle the old phone so that the materials can be used to make new products. The life cycle description above, gives a very brief introduction to what needs to be considered when analysing the impact that a product has on the environment. Key factors in this process include substance control, limiting greenhouse gas emissions and increasing recycling but it is also about people and having a positive social impact on the world. Sony Ericsson works hard to address all of these elements and to contribute to society through community engagement activities.Design Production Supply carbon footprint for each phase is measured or estimated footprint based on common behaviour and practices. All of these figures are added together and the total Use represents the overall environmental impact of the product. At Sony Ericsson we first completed a full life cycle analysis (LCA) Design in 2008 on a W890*. That work resulted in an LCA model Production that we still use internally today to measure and keep track of the carbon footprint of our products. Carbon End of Life SupplyLife cycle analysis Life cycle assessment of our phones One way of measuring the impact a product has on the environment is to calculate its carbon footprint. This means that each phase of the product’s life is analysed and a The LCA that we conduct on our products is ba sed on a three year life expectancy. As shown in the figures, the Use End of Life biggest impact area is the component manufacturing. This is because the manufacturing of electronic components, especially integrated circuits and displays, is very energy intensive.The second largest impact isDesign the Production user phase which includes the energy that the end user consumes to charge the phone. As you can see, the user Supply Substance phase for W890 creates a slightly larger impact than for control Xperiaâ„ ¢ arc. The difference is small however and the reason it isn’t greater is that even though we have worked hard to Use End of Life reduce the energy consumption of our chargers, the fact that a smartphone has a greater functionality increases its energy consumption.For W890, the transportation of the Design components and the phones has the third biggest impact, Production while for Xperiaâ„ ¢ arc, the third biggest impact area is the Supply raw material extraction. The reason that the transportation impact is lower for Xperiaâ„ ¢ arc is largely due CSR to Sony Ericsson’s improvement work with reducing packaging and removing materials such as CDs and extended Use End of Life paper manuals. Design Production Supply Recycling Our factory Use End of Life Design Production Supply Health Use End of Life Design Production SupplyCommunity engagement Use End of Life *In a formal Critical Review Panel carried out in 2010 at The Royal Institute of Technology (KTH) in Sweden and chaired by The Swedish Environmental Research Institute (IVL), it was found that the overall quality and review process for the Sony Ericsson W890 life cycle analysis was excellent and in full compliance with the ISO 14040 series standards. 10 2011 Sustainability Report | Life cycle analysis Here are some examples to give an indication of how the LCA and the carbon footprint differ between some Sony Ericsson products.Results cannot be directly compared to other manufact urers as there is currently no common model used to calculate them. †¢ Xperiaâ„ ¢ arc: 31kg CO2 equivalents †¢ Xperiaâ„ ¢ mini: 28kg CO2 equivalents †¢ Sony Ericsson txt: 19kg CO2 equivalents †¢ Sony Ericsson W890: 24kg CO2 equivalents The figures above clearly show that high-end phones like Xperiaâ„ ¢ arc generally have a higher carbon footprint than low end phones such as Sony Ericsson txt or the W890. Smartphones are high end phones, and as we commit to expanding our smartphone range we realise that addressing the carbon footprint of smartphones is going to be a growing challenge for us.In the short term, this is resulting in an increased environmental impact, however we are keeping track of this and are working to find sustainable solutions. W890 LCA result 2008 16% 8% 2% 4% Raw material extraction Component manufacture Transportation Sony Ericsson Activities 14% 56% Phone assembly, testing and warehousing Usage Xperiaâ„ ¢ arc LCA result 2011 2% 3 % 8% 15% 9% Raw material extraction Component manufacture Transportation Sony Ericsson Activities Phone assembly, testing and warehousing Usage Our goalIn 2008, Sony Ericsson set a goal to reduce the greenhouse gas emissions from the full life cycle of our products by 15% by 2015, based on 2008 levels. In 2008, the total emissions of carbon dioxide equivalents were 2,036,165 tonnes. In 2011 that number was reduced to 1,018,400 tonnes CO2 equivalents, equalling a reduction of 50%. As these absolute figures correlate to sales it is important to continue to focus on reducing the carbon emissions for each individual product to reach our long term goal. 63% 2011 Sustainability Report | Life cycle analysis 11 Life cycle analysisDesign Production Supply Carbon footprint Use End of Life Carbon footprint Our carbon footprint As we have explained in the previous LCA section, one of the tools we use to measure the impact Sony Ericsson’s products have on the environment is by calculating their carbon footprint. We also use this methodology for our business activities which includes keeping track of and reporting our direct and indirect greenhouse gas emissions according to the Greenhouse Gas Protocol (GHG Protocol). Design Production Supply Our goal Recycling End of Life Carbon footprintThe GHG Protocol defines three Scopes of how companies should report their greenhouse gas emissions. Scope 1 is for direct greenhouse gas emissions that come from sources that the company owns or controls. Scope 2 is for indirect greenhouse gas emissions from purchased electricity which includes purchased electricity, steam, heating and cooling. Scope 3 is optional and is used for reporting other big indirect greenhouse gas emissions. Under Scope 1, Sony Ericsson reports fugitive greenhouse gas emissions from air conditioning equipment and emissions from employee travel in company ehicles. Under Scope 2 we report greenhouse gas emissions from purchased electricity, steam, heating an d cooling for our manufacturing site and offices. We also choose to report Scope 3, under which we report greenhouse gas emissions from business travel and logistics. In 2008, Sony Ericsson set the goal to reduce the Use greenhouse gas emissions from our internal activities by 20% by 2015, using the 2008 levels as the baseline. The internal activities are defined as Scope 1 and 2 emissions Design and the emissions from business travel.In 2010 we had Production reduced our greenhouse gas emissions by approximately 11%. In 2011, we are at approximately the same level, Substance 10% compared to the baseline, but we are still confident control in meeting our 2015 target. Supply Use End of Life As seen in the tables, emissions from logistics and business travel decreased over 2011, while emissions from manufacturing and Sony Ericsson offices, Scopes Design 1 and 2, remain about the same. The drop in the logistics Production figures is partly due to Sony Ericsson’s transformation t o Supply a smartphone only business developing fewer low-end phones.To reach our 2015 target, we need to reduce our CSR Scope 1 and Scope 2 emissions as well as our business travel emissions. We are currently half way to meeting our Use target and ready to take on the challenge of further reducing End of Life our emissions. Over the course of 2011 further actions were taken and initiatives were put in place to achieve this Design target. A brief summary of these can be found in the paragraph Production Supply below. We are committed to continue these in 2012 and believe that they will help us reach our target. OurDuring 2011 we worked with our transport providers to find ways to reduce our carbon emissions for Use logistics, as well End of Life as initiating a site review project to conduct environmental reviews of our office sites. The aim is to identify improvement areas and to make each site more sustainable. Design Production Going into 2012 we will continue this work and strive to lessen the environmental impact from all of our offices and Supply transportation activities. factory Health Renewable energy and green buildings Currently Sony Ericsson uses 100% renewable energy for our sites in Sweden.Lund, Sweden, is Sony Ericsson’s biggest site and the renewable energy used there and Design at our other Swedish site totals approximately 26% of Production all the electricity used by Sony Ericsson. The renewable electricity is certified by the Swedish Society for Nature Community Conservation and is made exclusively from renewable engagement energy sources, such as hydropower and power from biomass. Sony Ericsson strongly believes in sustainability Use and this is reflected when we choose our office buildings and was a key consideration when Sony Ericsson moved into a new building in Atlanta, USA.One of the criteria in the search for the building was that it should have a Leadership in Energy and Environmental Design (LEED) certification. The building that was chosen not only has a LEED Gold certificate which is the second highest LEED certification, but Sony Ericsson also made sure to certify the tenant fit-out which received a LEED Gold certificate. Use End of Life Supply End of Life 12 2011 Sustainability Report | Carbon footprint Carbon footprint figures kg CO2 Offices and In-house manufacturing Business travel Logistics TotalScope 3 TOTAL (Scope 1, 2 & 3) Scope 1 Scope 2 Scope 3 Scope 3 2008 573,431 36,366,259 26,378,287 189,643,325 216,021,612 252,961,302 2009 1,098,395 33,535,653 19,705,217 120,683,029 140,388,246 175,022,294 2010 564,369 33,009,027 22,569,047 89,388,498 111,957,545 145,530,941 2011 759,230 33,589,827 22,447,594 56,561,422 79,009,016 113,358,074 kg CO2 TOTAL of SE internal activities (Scope 1, 2, 3 excl. logistics) Yearly reduction result (%) of SE internal activities (Scope 1, 2, 3 excl. logistics) Reduction result (%) of SE internal activities against the target baseline 2008 (Scope 1, 2, 3 excl.Logistic s) 2008 63,317,977 N/A N/A 2009 54,339,265 -14% -14% 2010 56,142,443 3% -11% 2011 56,796,651 1% -10% Renewable energy For sites Of all purchased electricity 2007 2008 2009 2010 2011 38% 42% 44% 53% 47% 23% 25% 29% 31% 26% Total absolute results Scope 1 and 2 (In-house manufacturing + Sony Ericsson offices) kg CO2 – absolute 2008 – 2009 2008 – 2010 2010 – 2011 2008 – 2011 -6% -9% 2% -7% Total absolute results Scope 1, 2 & 3 (manufacturing, Sony Ericsson offices, business travel, logistics) kg CO2 – absolute 2008 – 2009 2008 – 2010 2010 – 2011 2008 – 2011 31% -42% -22% -55% Scope 1 and 2 In-house manfacturing kg CO2 – absolute 2008 – 2009 2008 – 2010 2010 – 2011 2008 – 2011 Sony Ericsson offices kg CO2 – absolute 2008 – 2009 2008 – 2010 2010 – 2011 2008 – 2011 -1% -13% 8% -6% -9% -7% -1% -8% Scope 3 Business travel kg CO2 – absolute 2008 â €“ 2009 2008 – 2010 2010 – 2011 2008 – 2011 Logistics kg CO2 – absolute 2008 – 2009 2008 – 2010 2010 – 2011 2008 – 2011 -36% -53% -37% -70% -25% -14% -1% -15% NOTE: The 2008 (baseline), 2009 and 2010 data has been updated as a result of error corrections and better data collection.This explains the increased figures for the Sony Ericsson offices and the decreased figures for renewable energy, compared to the results presented in earlier reports. 2011 Sustainability Report | Carbon footprint 13 Carbon footprint Design Production Supply Recycling Use End of Life Recycling Too precious to throw away Our phones remain valuable assets even after the end of their useful life, thanks to the materials contained within them. Those materials, when used again, reduce the need for mining and further depleting the Earth’s resources.We have been helping to facilitate this recycling journey since 2008. 0 20 40 Design Production Sup ply Substance Number of countries covered bycontrol recycling information 2009 – 2011 Use 60 80 100 End of Life Design Supply January 2009 January 2010 January 2011 December 2011 6 8 8 9 29 30 32 Use Production59 Why recycle? When not properly taken care of, waste can have negative impacts on both human health and the environment. However, there is a way to avoid these negative effects as well as to recover valuable materials (especially metals) through controlled recycling.Recycling can significantly reduce the demand for virgin metals and contribute to reducing greenhouse gas emissions from the mining and primary production of precious metals – both very CO2 intensive activities. Additionally, by reducing the need for landfills, recycling makes it possible to use the land in a better way so it does not become redundant â€Å"wasteland†. 58 55 CSR End of Life Recycling General information Third party system Sony Ericsson’s own systems Production Supply D esignOur We aim to increase direct collection from end users, with a factory Recycling facts & figures Although mobile phones hold big potential for material and value recovery at their end-of-life, they are rarely recycled. Sony Ericsson set out to change this with our Global Take-Back programme, which we launched in 2008. The starting point was establishing the Global Environmental Warranty guaranteeing environmentally sound recycling of phones collected by us. In the next stage we established and increased the number of recycling collection schemes.However, we soon recognised that to better support our consumers we also needed to raise awareness of recycling in general and of our Global Take-Back programme. To achieve this we set out to provide readily available and easy-to-understand information on local recycling possibilities: www. sonyericsson. com/recycle. We also provide recycling information with our products, and all of our call centre agents are trained to answer recycli ng-related questions. We have come a long way since we started this initiative with only six countries.Today we provide information on recycling schemes in 41 countries, nine of which are run by or in co-operation with Sony Ericsson with approximately 500 collection and information points or pre-paid collection initiatives. In the other 32 countries we support and direct our users to industry, municipality and privately owned recycling schemes. focus on countries that currently do not have any recycling Use support initiatives in place. One of our activities, which began in 2011, aims to increase recycling collection through free postal return.Production Since we started the recycling collection initiative, the volumes processed by Sony Ericsson have grown from approximately 800,000 in 2009 to over one million in 2011. Design End of Life Supply Health Number of phones collected Use by Sony Ericsson 2009 – 2011 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 2009 2010 2011 Production Total Design End of Life annually Community engagement Total accumulated Supply Use End of Life It is important to note that these volumes constitute only a fraction of all collected Sony Ericsson phones.The total figure of all recycled Sony Ericsson phones includes the high volume of phones handled within external recycling systems, by industry and charities, partially with Sony Ericsson’s support. Of course in order to successfully drive recycling, actions must start at home. Thanks to company-wide efforts, recycling has become part of our employees’ everyday lives and way of thinking. Internally at Sony Ericsson offices, we provide collection bins and have processes in place to allow our employees to easily recycle both phones and accessories. 14 2011 Sustainability Report | Recycling Made to be recycledOur phones are designed to last and they undergo rigorous quality tests before being released to the market, but at some point all phones must reach the end of their life. All collected devices, whether from our customers or our employees, are processed by our designated recycling partners, who have been carefully chosen on the basis of the security and control of handled material and their environmental credentials. The recycling process, which was co-designed by Sony Ericsson with our recycling partners, delivers not only highly effective material and components recovery but also detailed reporting. mproper disposal of electronic waste in developing countries. We do not refurbish collected products as we believe that end-of-life devices are best used for material and components recovery. We encourage consumers to recycle Sony Ericsson phones wherever possible. Another challenge is how to measure the volumes of phones captured and recycled in systems other than our own. This is caused by the fact that most of these schemes collect mobile phones in a mixed stream of small electronics and IT equipment. We are working with the schemes where we participate to address this issue.Challenges Only an estimated 3% of all obsolete phones will be recycled, the rest will end up, at least initially, in storage. Currently recycling has strong competition – there are many companies buying mobile phones for refurbishing and re-sale. Revenue from selling repaired end-of-life phones generates at least ten times their recycling value; this is driving the sales of an estimated several hundred million refurbished phones a year. While we support the principle of reuse, we are concerned with the quality and safety of these products, as well as with issues aroundWhat can be reused? †¢ The phone housing is mostly made of high grade plastic or metal alloys, both of these types of materials can be recycled into various products †¢ Some parts and components, such as LCDs or cameras, can be reused in other electronic products †¢ Gold, silver, platinum and copper can be recovered through smelting processes and reused in electronic products or for jewellery 2011 Sustainability Report | Recycling 15 Recycling Design Production Supply Substance control Use End of Life Substance control Safe and secure materials in our productsSony Ericsson has a strong commitment to manufacture products with materials and substances that are safe and secure to our common earth and following generations. Sony Ericsson works to reduce the impact of our products, through the whole life cycle. We recognise the importance of ensuring that chemicals used in our manufacturing processes are controlled, monitored and not released in a way that has a negative impact on the environment. Sony Ericsson strives to continuously identify and develop alternatives to potentially hazardous and critical substances, see figure below.We are committed to continuously improve our environmental impact and this is mirrored in our daily work with sustainable work-flows that are aimed at creating a sustainable innovative leadership. Continuo us improvement Sustainable innovative leadership Design Production Supply CSR â€Å"Hazardous Chemicals Substitution and Elimination† at an event in Shenzhen, China organised by Greenpeace East Asia, Chemsec and BSR. Use End of Life Substance control â€Å"Sony Ericsson also reached out to manufacturers from a wide range of industries at a business seminar Design Production in Shenzhen, China, co-organised by Greenpeace East Asia, ChemSec and BSR.At the seminar, Sony Ericsson Supply Our introduced its phase-out programs and material factory declaration systems. It is important that experience gained from one industry on hazardous substance Use End of Life phase-out can be passed on to other industries that are facing similar challenges. It will help inspire and facilitate the establishment of similar programs within Design other sectors†, Tianjie Ma, Head of Toxics Campaign, Production Greenpeace East Asia Supply Step2 Review by 3rd party on the performance Publicly di sclose report & the goals fulfilment on progress towards goals Step4Step3 Sony Ericsson’s environmental working procedures have Health been recognised by the United Nations Environment Programme2 (UNEP) as well as a number of authorities and Use non-governmental organisations. In 2011, Sony Ericsson was engaged in the UNEP work within the Strategic Approach to International Chemicals Management3 (SAICM) and Chemicals in Products (CiP) to reduceDesign Production the use of substances of concern in products. Compliance verification process End of Life Supply Publicly share internal guidelines & set goals Step1 Full Disclosure Materials Declarations Chemical AnalysisSony Ericsson has engaged Environmental Heroes, such as our environmental coordinators, throughout the organisation to ensure that we consistently meet the high requirements we have set ourselves. They also make sure that our partners and suppliers fulfil our tough requirements, and drive the process of replacing haz ardous and critical substances. One of the key documents we highlight to our partners, suppliers, factories and customers is the Sony Ericsson List of Banned and Restricted Substances. This document, which goes beyond compulsory legal regulations, sets out our environmental targets for replacing banned and restricted substances.The document is continuously updated and new substances added as required. For every phone model we put on the market a specific Environmental Declaration is available for download from our website. These documents detail various aspects of each phone including material content, energy consumption, battery, packaging and recycling information. Sony Ericsson is constantly working with non-governmental organisations, industry bodies and relevant authorities to identify areas where we can lower the environmental impact of our products.An example of this pro-active collaboration was shown when we joined a seminar on the topic 16 Identifying materials and substanc es in the supply chain Our Environmental Design Review process is intended to ensure that we meet legal and internal requirements to prevent the distribution of hazardous and critical substances in our products. This is further illustrated in the pictures above and below. In 2008 we launched our Compliance Check System, a database which contains information from external sources and suppliers that is linked to Sony Ericsson’s product life management system.Full material declarations are required from suppliers to meet industry standard IPC-1752. It is through this mechanism that all phones and accessories are thoroughly screened. They are also tested by third-party laboratories for chemical content before going to market. 2011 Sustainability Report | Substance control Environmental Design Review Environmental Declaration Establish internal chemical policy guidelines & procedures The Sony Ericsson Lists of banned and Restricted Substances Environmental Declaration on every Son y Ericsson phoneCommunity engagement Customer Requirements, Regulation, Strategies, Goals and Targets Use Banned and Restricted Substance List End of Life Design for Environment Substance control procedures SEMC request CuO Al 2 O3 O(CC)C=O 26. 5 % 89-27-6 Fe 3. 89 % 0. 56 % Pass Environmental declaration By clearly articulating our requirements to our first tier suppliers, Sony Ericsson creates a system whereby our suppliers and their suppliers systematically phase out hazardous and critical substances. Phase out of critical substancesBFR’s Phase out in boards, casing, cables Lead Phase out PVC Phase out Beryllium Phase out Organic bromine & chlorine compounds ROHS Compliant 2005 REACH Candidate Substance Substance control control Sony Ericsson is one step ahead Sony Ericsson products are compliant with applicable laws and regulations including the EU Restriction of Hazardous Substances (RoHS and RoHS 2) and REACH (Registration, Evaluation and Authorisation of Chemicals). We believe the electronics industry has a responsibility to proactively find substitutes to replace brominated flame retardants (BFR) and other critical halogens, PVC and critical phthalates.Sony Ericsson started phasing out BFR’s early in 2000 and our new products for 2012 and onwards will be BFR free. All new Sony Ericsson products are phthalate free, with regard to those phthalates targeted and regulated by the EU, but we are striving to go beyond the legal requirements and aim to phase out all phthalates from our products soon. The next step in our phase out programme is to work to remove all organic brominated and chlorine compounds in our products. ALL phthalates Phase outAntimony and tin organics Phase out 96 06 07 08 09 10 11†¦ Sony Ericsson has been successful in phasing out critical substances. Today we are proud to say that we are free from brominated flame retardants (BFR), PVC, beryllium and for part of our portfolio we are also free of antimony, phthalates an d organic bromine and chlorine compounds. The phase out procedure can be seen in the figure above. 2 3 http://www. unep. org SAICM was developed by a multi-stakeholder and multi-sectoral Preparatory Committee.It supports the achievement of the goal agreed at the 2002 Johannesburg World Summit on Sustainable Development of ensuring that, by the year 2020, chemicals are produced and used in ways that minimize significant adverse impacts on the environment and human health. CiP which is driven by SAICM, aims to ensure , that information is available and transmitted through the production chain for the benefit of multiple stakeholders. 2011 Sustainability Report | Substance control 17 Substance control CuO 125-63-2 87-32-8 Full material declaration Au 1. 2 % 109-94-4 Al 1$ 3 + 4 2 Compliance check (RoHS, Reach) Design Production Supply CSR Use End of Life Supply chain We are continuously evolving our approach towards supply chain corporate social responsibility Sony Ericsson believes in respect for human rights and the ethical treatment of all employees, both internally and in our wider supply chain, because we think that everybody in the value chain has the same rights and responsibilities. Our Supplier Social Responsibility Code (Supplier Code) is in place to ensure that our values and principles are driven through the entire supply chain.From our work with suppliers we have learned that both a thorough understanding by suppliers and long term engagement by Sony Ericsson are required in order to build up continuous positive changes in the supply chain. In 2011, Sony Ericsson continued with our strategy of social responsibility engagement by carrying out a number of detailed assessments across our suppliers’ sites by internal CSR specialists. In total, 77 visits were made to 41 sites around the world including component suppliers and production sites.Of the suppliers we visited in 2011 about 76% received a second visit or more, indicating our efforts and f ocus in providing sufficient education on our social responsibility requirements and on building a relationship of trust with our suppliers. The number of CSR visits and percentage of re-visits 2009 Number of Visits % of re-visit 36 75% 2010 47 74% 2011 77 76% Design Production Supply Concerns about raw materials Our factory Sony Ericsson shares concerns surrounding raw material Use End of Life and mineral extraction activities in the Democratic Republic of the Congo (DRC) and its neighbouring countries.Sony Ericsson is committed to finding effective solutions to Design concerns surrounding raw material extractions and our Production approach to these issues is twofold. Not only do we Supply assess our first tier suppliers for their understanding of Health and conformance with our Supplier Social Responsibility Code, but also we work with the wider industry to support initiatives such as the Conflict Free Smelter program Use End of Life developed by the Global e-Sustainability Initi ative (GeSI) and Electronics Industry Citizenship Coalition (EICC).In 2011, we participated in a number of discussions held Design Production by the GeSI/EICC Supply Chain/Extractives working group and by the Organisation for Economic Co-operation and Supply Community Development (OECD) on the OECD Due Diligence Guidance for Responsible Supply Chains of Mineralsengagement from ConflictAffected and High-Risk Areas to help tackle this issue. Use End of Life Supply chain The more suppliers understand our requirements, the more we start to see positive improvements from suppliers themselves.In 2011 for the first time, the category of ‘Corporate Social Responsibility’ became a part of the Supplier Awards given to suppliers for their performance over the year. The supplier, who was awarded in the Corporate Social Responsibility category, was chosen due to its clear support of and dedication to supplier responsibility during 2011. In order to strengthen the internal knowledge of our social responsibility policies and requirements within our supply chain, Sony Ericsson has developed an internal online training course.The aim of this course is to provide our employees with the opportunity to learn about our essential values in this area and raise awareness of the practices they may encounter at our supplier sites. The contents of the training include information on fair working conditions, health and safety, environmental management and anti-corruption. 18 2011 Sustainability Report | Supply chain Design Production Supply Our factory Use End of Life Our factory Beijing SE Potevio Mobile Communications Co. , Ltd. is Sony Ericsson’s main production and distribution centre and only in-house manufacturing facility.Beijing SE Potevio Mobile Communications Co. , Ltd. (BMC) is jointly owned by Sony Ericsson and local partners China Potevio and Nanjing Panda Electronics Group, two of the largest companies in the Chinese electronics telecommunications indust ry. Design Production Supply Our carbon footprint figures for manufacturing Health for Sony Ericsson as a whole reflect the overall reduction in electricity and steam consumption. However, an increasingly Use End of Life important factor and resource is water and its consumption. The table below shows how BMC has lowered its water consumption between 2008 and 2011.Design Production Factory Water Consumption (ton) Compared to 2008 (%) Compared to 2009 (%) Compared to 2010 (%) 2008 156,713 N/A N/A N/A 2009 129,940 -17% N/A N/A We take environmental, health and safety management very seriously. As such, we have four different management systems with integrated processes and procedures to, among other things, manage documents, control internal audits, ensure compliance with regulations, set corrective actions and put in place continuous improvement activities for environmental, health and safety management.In this way we ensure that environmental and social factors are an integrated par t of our daily operations and business practices at the factory. Sony Ericsson requires all manufacturing sites, including the BMC facility, and suppliers to have an Environmental Management System such as ISO 14001 or equivalent and a Health and Safety Management System such as OHSAS 18001 or equivalent in place. BMC has been certified for ISO 14001 since 1999 and for OHSAS 18001 since 2009 by Det Norske Veritas (DNV). All of our activities are audited and certified by Det Norske Veritas (DNV) in accordance with ISO 9001:2008 (Quality Management Systems).Twice a year, BMC internally reviews and evaluates its compliance to all applicable laws and regulations according to its EHS Management Systems, additionally all environmental aspects and health and safety hazards are also identified and assessed to evaluate their impact in normal and potential emergency situations. According to the risk value, significant hazards are identified and activities for reducing and controlling their im pact are worked out. BMC also receives a periodical EHS audit twice a year by the external party DNV. 2% N/A -7% -8% CSR activitiesOur factory is regularly assessed against our Supplier Social Responsibility Code for labour, health and safety aspects. As part of and to complement this assessment, BMC initiated its first self-assessment in 2008 and now updates yearly. The last update was carried out in Q4 2011. Since 2008 BMC has been subscribed to the ElectronicTool for Accountable Supply Chains (E-TASC), to easily share Sony Ericsson’s CSR status in its factory operations with operators. E-TASC requests information on environmental practices, health and safety standards, ethical conduct and human rights. 2011 Sustainability Report | Our factory 9 Our factory Environmental, Health & Safety (EHS) Management Systems Community 132,340 121,246 engagement Use -16% 2010 2011 Supply -23% End of Life Design Production Supply Health Use End of Life Health Electromagnetic fields and Sp ecific Absorption Rates (SAR) At Sony Ericsson we acknowledge community concerns around electromagnetic fields and Specific Absorption Rates and the potential public health effects. We support and monitor the independent research and investigations conducted by the World Health Organisation (WHO). However, to protect the independence of the studies we are not actively involved in them.Some people are concerned that radio waves (electromagnetic fields, also known as EMF) from mobile phones and base stations may cause health problems. The overwhelming weight of scientific evidence, however, shows no association. The Specific Absorption Rate (SAR) is the unit of measurement employed in the exposure guidelines for mobile phones and other specified radio equipment. Before Sony Ericsson releases a mobile phone model to the market we conduct tests to ensure that the handset complies with the SAR limit established by the relevant authorities.All information on SAR and Sony Ericsson products can be found on our website including reported SAR levels for each of our handsets. Please visit www. sonyericsson. com/health for more information. Design Production Supply Community engagement Use End of Life Health Nickel Following concerns raised around the potential risk of nickel causing irritation for people with sensitive skin, Sony Ericsson has removed nickel from contact surfaces. In 2008, Sony Ericsson prohibited nickel in parts that come into contact with the user during normal use. Our commitment to you All of our products have complete Environmental Declarations.These detail the material content of each Sony Ericsson device and are available for download from our website: www. sonyericsson. com/support 20 2011 Sustainability Report | Health Community engagement Response to the disaster in Japan On March 11 2011, an earthquake measuring 9. 0 on the Richter scale which then also generated a 30m tsunami hit the Tohoku region of Japan. The fatalities reached 15,000 with m ore than 3,000 missing. With our Japanese heritage it was a great shock for Sony Ericsson employees to experience the earthquake in Tokyo and then hear the news around the world.However, as soon the news spread, our employees galvanised to offer donations, volunteer their time and contribute in any way possible to support the disaster relief effort. Matching gifts to Red Cross Japan Immediately after the disaster, Sony Ericsson Japan participated in Sony’s matching gifts program for the Disaster Relief Fund for Victims of the Great Tohoku Earthquake. In just three weeks Sony Ericsson Japan raised over 5. 6 million JPY. Together with the amount collected from Sony employees in Japan, funds raised were donated to the Central Community Chest of Japan and delivered directly to the disaster victims.Outside of Japan, Sony Ericsson donated 75,000 EUR to the Japanese Red Cross. This lump sum donation was in addition to donations made by our parent companies Sony and Ericsson to a num ber of local charities. Playing tennis to raise funds for Japan disaster relief At the Sony Ericsson Open in Miami, Florida, USA in March, Sony Ericsson participated in a three-way fund raising initiative for the victims of the Japan earthquake and tsunami disaster, dubbed â€Å"Tennis for Japan†, featuring the stars of the Women’s Tennis Association (WTA) and the Association of Tennis Professionals (ATP) World Tour.Through collecting donations from the audience, sale of special edition T-shirts and a charity gala dinner, more than 300,000 USD was raised for the Japanese Red Cross, including a 50,000 USD contribution from Sony Ericsson. Restart Japan project Throughout the course of 2011, Sony Ericsson Japan continuously encouraged various charity programs internally and externally to support the Tohoku earthquake victims through the Restart Japan Fund. The Fund was established by Save the Children Japan (SCJ) in cooperation with Sony Corporation to support children â €“ the foundations of Japan’s future – who suffered as a result of the disaster.As of November 2011, Sony Ericsson Japan had raised over 6. 2 million JPY in total for the Restart Japan Fund. To raise donations, Sony Ericsson Japan held internal employee events as well as encouraging customers to support activities. Four kinds of special mobile phone straps were designed to inspire the recovery of Japan. The straps, designed by two designers who live in the Miyagi prefecture where the earthquake and tsunami hit, were presented to our customers who purchased accessory products from the Sony Ericsson Store and added a donation with their purchase.All the donations were then fully donated to the Restart Japan Fund. 2011 Sustainability Report | Community engagement 21 Community engagement 10th anniversary celebrations around the world Community engagement In October 2011, Sony Ericsson celebrated its 10th year as a joint venture between Sony Corporation and Ericsson and each regional office was tasked with planning an innovative way to celebrate the 10th anniversary. In the Asia Pacific region employees chose to celebrate Sony Ericsson’s 10th nniversary by giving back to the community. You can read more about what our employees in Indonesia, Malaysia and Singapore did below: Indonesia The team in Indonesia put together a charity program for a school for under-privileged children in the Depok suburb of Jakarta. This included classroom makeovers, book cases, school supplies, art and craft materials and healthy snacks. The team also spent a day with the children, taking part in various games, entertainment and fun activities.Singapore In Singapore, on September 30, 2011 39 Sony Ericsson volunteers spent a fun-filled day with 249 students and 62 staff at the LEE KONG CHIAN GARDENS SCHOOL (LGS), one of MIND’s special education schools. With a history that dates back to 1970, LGS is committed to teach, equip and train intellectually disabl ed pupils, enabling them to have a productive and purposeful life. The team organised a children’s carnival for the students at LSG with a huge range of activities including a bouncy castle, tug-of-war, various games stalls and soccer games.At the end of the carnival, each child was presented with a goodie bag to remember the day by. Engaging in local schools China – Hope School Project Over the past few years, Sony Ericsson has worked to promote charity in China, with a particular focus on the development of education through the Hope School project. In 2009 and 2010, Sony Ericsson funded the building of two Hope Primary Schools, one in the Sichuan Province and one in the Shanxi Province. In 2011, we continued to support the Hope School project by funding another Hope School in the Hebei Province.Malaysia Employees in Malaysia partnered with KSK, a charitable non-profit organisation set up to feed the needy and homeless in urban Kuala Lumpur. Besides contributing as a sponsor, the team also spent a day as volunteers preparing and packing food in the kitchen and then sending the food out to the slum areas in the city. In addition, employees from Sony Ericsson China visited the Chan Lin Township Primary School in Cang Xi County in the Sichuan Province for a donation ceremony and to present the students with invitation letters to participate in the 31st Beijing Marathon.The marathon was held on October 16, 2011 with 10 students from Sony Ericsson Hope Schools in rural areas of Sichuan, Qinghai, and Shanxi provinces and Sony Ericsson employees also participating. All students and Sony Ericsson employees finished their target routes successfully and afterwards, the students were invited to stay with Sony Ericsson emplo

Shermans March to the Sea essays

Shermans March to the Sea essays On November 15th, 1864 Major-General William Tecumseh Sherman, commander of the Grand Army of the West, embarked on a raid which would become known as the march to the sea designed to cut a 60 mile wide swath from Atlanta to Savannah. Once in Savannah he would turn north through South and North Carolina and on into Virginia to help Grant defeat Lee at Richmond. As Shermans soldiers were leaving Atlanta, now in flames, they went forward with the intent of shortening the Civil War. Shermans troops accomplished this with a brand of warfare seen only sporadically in the previous four years of battle. Sherman decided to turn his attention on destroying the enemys war economy (Oates, 1998, p.594), going after the infrastructure of the South. Along the way his troops burned, pillaged, stole personal belongings, and confiscate possessions and property of the civilian population. Did the end justify the means and was this a just course of action? By November 1864, the Civil War had seen gruesome days to be sure. By the end of the war the total number of soldiers killed in combat and by disease and other non-combat related causes for both the North and South were 623, 026 (Foote, 1974). The total wounded for both sides were 471,427 (Foote, 1974). These numbers are staggering in that only 2,750,000 soldiers participated in the war. The battles of Manassas, Fredericksburg, Chancellorsville, Gettysburg, and Antietem to name a few, were some of the most bloody of the war. The Union Army had changed commanders many times, among them Meade, Hooker, McClellan twice, Burnside, and Grant. Ulysses S. Grant was there to stay. Grants best subordinate officer was General Sherman. Sherman had taken command of the Western Theater and pushed Joseph Johnston off Lookout Mountain outside of Chattanooga, then maneuvered him out of position after position until Johnston fell back upon Atlanta, where Joe Johnston was reliev...